Shipping policy

At Elaris Tech, orders are fulfilled and shipped by our third-party suppliers and fulfillment partners. We do not personally package or ship individual orders.

Order Processing

Orders are typically processed within 5–20 business days depending on product and shipping method after payment is successfully received. Processing times may vary depending on the supplier and product availability.

Shipping Times

Estimated delivery times may vary depending on the product, destination, shipping carrier, and fulfillment location. Estimated shipping times will be provided at checkout whenever available.

Please note that delivery estimates are not guaranteed. Delays may occur due to carrier issues, weather, customs, holidays, or other circumstances outside of our control.

Tracking

When tracking information is available, it will be provided to the customer by email or through the order information on our website.

Tracking information may take several days to become active after an order has been shipped.

Shipping Address

Customers are responsible for providing an accurate and complete shipping address when placing an order. Elaris Tech is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Damaged, or Delayed Packages

If your package is lost, damaged, or significantly delayed, please contact us with your order number. We will work with the appropriate shipping or fulfillment partner to help resolve the issue.

International Orders

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. Any applicable fees are the responsibility of the customer unless otherwise stated at checkout.

Contact

If you have questions about your order or shipping, please contact Elaris Tech through our website’s contact page.